- 1 Classification by user purpose
- 2 Classification by indexing methods used
- 3 Factors associated with unsuccessful retrieval
- 4 Factors associated with successful retrieval
- 5 Impact of information retrieval
- 6 Evaluation of the quality of information retrieval
- 7 References
Information retrieval is defined as "a branch of computer or library science relating to the storage, locating, searching, and selecting, upon demand, relevant data on a given subject." As noted by Carl Sagan, "human beings have, in the most recent few tenths of a percent of our existence, invented not only extra-genetic but also extrasomatic knowledge: information stored outside our bodies, of which writing is the most notable example." The benefits of enhancing personal knowledge with retrieval of extrasomatic knowledge or transactive memory have been shown in comparisons with rote memory.
Although information retrieval is usually thought of being done by computer, retrieval can also be done by humans for other humans. In addition, some Internet search engines such as mahalo.com and http://www.chacha.com/ may have human supervision or editors.
The usefulness of a search engine has been proposed to be:
Classification by user purpose
Information retrieval can be divided into information discovery, information recovery, and information awareness.
Information discovery is searching for information that the searcher has not seen before and the searcher does not know for sure that the information exists. Information discovery includes searching in order to answer a question at hand, or searching for a topic without a specific question in order to improve knowledge of a topic.
Information recovery is searching for information that the searcher has seen before and knows to exist.
Information awareness has also been described as "'systematic serendipity' - an organized process of information discovery of that which he [the searcher] did not know existed". Information awareness can be further divided into:
- Information familiarity
- Knowledge acquisition (or called recollection) is the ability to apply the new knowledge.
These methods may increase information familiarity.
Classification by indexing methods used
Models for information retrieval of documents are based on either the text of the document or links to and from the document and other documents.
Models based on analysis of the text are the boolean, vector, and probabilistic.
Boolean (set theoretic, exact matching)
Variants of the boolean model include:
- Fuzzy logic (used with thesauri)
- Extended boolean
Vector space model (relevancy, algebraic, partial match, ranking)
Relevancy is determined by weighting concept i in a document j by (tf-idf weighting):
Variants of the vector space model include:
- Generalized vector space model (allows for correlated search terms)
- Latent semantic indexing model (allows for search for synonymous concepts rather than literal search terms)
- Neural network model
Variants of the probabilistic model include:
- Inference network
- Belief network
Factors associated with unsuccessful retrieval
The field of medicine provides much research on the difficulties of information retrieval. Barriers to successful retrieval include:
- Lack of prior experience with the information retrieval system being used
- Low visual spatial ability
- Poor formulation of the question to be searched
- Difficulty designing a search strategy when multiple resources are available
- "Uncertainty about how to know when all the relevant evidence has been found so that the search can stop"
- Difficulty synthesizing an answer across multiple documents
Factors associated with successful retrieval
Characteristics of how the information is stored
For storage of text content, the quality of the index to the content is important. For example, the use of stemming, or truncating, words by removing suffixes may help.
Display of information
Information that is structured may be more effective according to controlled studies. In addition, the structure should be layered with a summary of the content being the first layer that the readers sees. This allows the reader to take only an overview, or choose more detail. Some Internet search engines such as http://www.kosmix.com/ try to organize search results beyond a one dimensional list of results.
Regarding display of results from search engines, an interface designed to reduce anchoring and order bias may improve decision making.
Characteristics of the search engine
John Battelle has described features of the perfect search engine of the future. For example, the use of Boolean searching may not be as efficient. Meta-searching and task based searching may improve decision velocity.
Characteristics of the searcher
In healthcare, searchers are more likely to be successful if their answer is answer before searching, they have experience with the system they are searching, and they have a high spatial visualization score. Also in healthcare, physicians with less experience are more likely to want more information. Physicians who report stress when uncertain are more likely to search textbooks than source evidence.
In healthcare, using expert searchers on behalf of physicians led to increased satisfaction by the physicians with the search results.
Use of term overlap is associated with success.
Impact of information retrieval
The benefits of enhancing personal knowledge with retrieval of extrasomatic knowledge has been shown in a controlled comparison with rote memory.
Various before and after comparisons are summarized in the tables.
|Search engine||Users||Questions||Portion of answers correct||Portion of answers that moved from correct to incorrect|
|Before searching||After searching|
| Quick Clinical
|73 practicing doctors and clinical nurse consultants||Eight clinical questions
600 total responses
|User's own choice||23 primary care physicians|| 2 questions from a pool of 23 clinical questions from Hersh
46 total responses
|OVID||45 senior medical students (data available for nursing students)||5 questions from a pool of 23 clinical questions from Hersh
324 total responses
|Searches||Frequency useful information found||Frequency changed care|
|RCT of 407 inpatients compared to 402 control inpatients
Searcher sought answers to questions that arose during "morning report".
Search resources did not include UpToDate. Results emailed to teams.
|No difference between study groups|
|Before after study of 146 inpatients
Searcher sought answers to corroborate principle treated decisions for all patients.
Search resources included UpToDate. Search results given to attendings.
Blinded outcome assessment
|• Treatments changed in 18%|
• Treatments improved in 14%
|625 self-initiated searches, uncontrolled study||83%||39%|
| Rochester study
| Chicago study
|questions searched by librarians in response to physician queries; uncontrolled study||74%|
Evaluation of the quality of information retrieval
Various methods exist to evaluate the quality of information retrieval. Hersh noted the classification of evaluation developed by Wancaster and Warner in which the first level of evaluation is:
- Costs/resources consumed in learning and using a system
- Time needed to use the system
- Quality of the results.
- Coverage. An estimated of coverage can be crudely automated. However, more accurate judgment of relevance requires a human judge which introduces subjectivity.
- Precision and recall
- Novelty. This has been judged by independent reviewers.
- Completeness and accuracy of results. An easy method of assessing this is to let the searcher make a subjective assessment. Other methods may be to use a bank of questions with known target documents or known answers.
Precision and recall
Number needed to read
The number Needed to Read (NNR) is "how many papers in a journal have to be read to find one of adequate clinical quality and relevance." Of note, the NNR has been proposed as a metric to help libraries to decide which journals to subscribe to. The NNR has also been called the "burden."
Number needed to search
The humber needed to search (NNS) is the number of questions that would have to be searched for one question to be well answered.
Time need to answer a question can be compared between two systems with a Kaplan-Meir survival analysis method.
If the correct answer to the search question is known, a logistic function can model rate of correct answers over time. The result is an S-curve (also called sigmoid curve or logistic growth curve) in which most questions are answered after an initial delay; however, a minority of questions take a much longer time.
Analysis of critical incidents may help.
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